Types of cookies we use
Essential cookies
Required for core functionality such as authentication, security, load balancing and remembering your privacy choices. Without these the site cannot run properly.
Performance & analytics cookies
Collect anonymized data about how visitors use the site — pages visited, time on page, click paths — so we can improve speed, layout and content.
Marketing cookies
Used by us and our advertising partners (such as Google Ads) to deliver relevant ads, measure campaign performance and limit how often you see an ad.
Third-party cookies
Set by integrated services like embedded videos, social media widgets, live chat and analytics providers. Each has its own privacy policy.
How to manage or disable cookies
You can accept, reject or fine-tune your cookie preferences at any time using our panel — also accessible via the floating shield button at the bottom-left of every page.
You can also control cookies directly in your browser:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Safari: Preferences → Privacy → Manage Website Data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Edge: Settings → Cookies and site permissions
Note: disabling essential cookies may break parts of the site such as sign-in, bookings or saved preferences.
Data privacy & protection
We treat your data with care. Cookie data is encrypted in transit (TLS 1.3), stored on secure infrastructure, and access is restricted to authorized personnel only. We never sell your personal information.
Where required, we comply with applicable data protection laws including the POPIA (South Africa), GDPR (EU) and CCPA (California). You have the right to access, correct or delete your data — see our contact details below.
Updates to this policy
We may update this Cookie Policy periodically to reflect changes in technology, regulation or our services. Material changes will be highlighted on this page and, where appropriate, communicated via email or an in-app notice. The "last updated" date at the top always reflects the current version.
Contact us
Questions about this policy, your data, or your preferences? Our privacy team is here to help.
