Last updated May 1, 2026

Cookie Policy

We use cookies and similar technologies to deliver a faster, safer and more personalized experience — and to power analytics, security and marketing. You're in control of what we collect.

Contact privacy team

What are cookies?

Cookies are small text files placed on your device when you visit a website. They allow the site to recognize your browser, remember preferences and provide a smoother, more secure experience. Some cookies are set by us (first-party) and others by trusted partners (third-party) whose services we integrate.

Similar technologies such as local storage, pixels and SDKs may also be used. For simplicity, we refer to all of them as "cookies" throughout this policy.

Types of cookies we use

Always active

Essential cookies

Required for core functionality such as authentication, security, load balancing and remembering your privacy choices. Without these the site cannot run properly.

Optional

Performance & analytics cookies

Collect anonymized data about how visitors use the site — pages visited, time on page, click paths — so we can improve speed, layout and content.

Optional

Marketing cookies

Used by us and our advertising partners (such as Google Ads) to deliver relevant ads, measure campaign performance and limit how often you see an ad.

Optional

Third-party cookies

Set by integrated services like embedded videos, social media widgets, live chat and analytics providers. Each has its own privacy policy.

How to manage or disable cookies

You can accept, reject or fine-tune your cookie preferences at any time using our panel — also accessible via the floating shield button at the bottom-left of every page.

You can also control cookies directly in your browser:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Safari: Preferences → Privacy → Manage Website Data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Edge: Settings → Cookies and site permissions

Note: disabling essential cookies may break parts of the site such as sign-in, bookings or saved preferences.

Data privacy & protection

We treat your data with care. Cookie data is encrypted in transit (TLS 1.3), stored on secure infrastructure, and access is restricted to authorized personnel only. We never sell your personal information.

Where required, we comply with applicable data protection laws including the POPIA (South Africa), GDPR (EU) and CCPA (California). You have the right to access, correct or delete your data — see our contact details below.

Updates to this policy

We may update this Cookie Policy periodically to reflect changes in technology, regulation or our services. Material changes will be highlighted on this page and, where appropriate, communicated via email or an in-app notice. The "last updated" date at the top always reflects the current version.

Contact us

Questions about this policy, your data, or your preferences? Our privacy team is here to help.